Lean Solutions: How Companies and Customers Can Create Value and Wealth Together

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Lean Solutions: How Companies and Customers Can Create Value and Wealth Together image
ISBN-10:

0743275950

ISBN-13:

9780743275958

Released: Jan 01, 2005
Publisher: Free Press
Format: Hardcover, 368 pages

Description:

In this landmark new book, James Womack and Daniel Jones deconstruct this broken producer-consumer model and show businesses how to repair it. A massive disconnect exists between consumers and providers today. Consumers have a greater selection of higher quality goods to choose from and can obtain these items from a growing number of sources. Computers, cars, and even big-box retail sites promise to solve our every need. So why aren't consumers any happier?

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