Above the Line: How to Create a Company Culture that Engages Employees, Delights Customers and Delivers Results
Description:
Above the Line: How to Create a Company Culture that Engages Employees, Delights Customers and Delivers Results offers all leaders a handbook for leveraging an organisation's culture to engage staff, increase customer satisfaction and streamline business performance. A groundbreaking work, this book reveals what it takes to achieve optimum results from your organisational culture without employing the use of external consultants. This organic, in-house approach to company culture transformation saves both time and money. Step-by-step, author Michael Henderson illustrates how to create a culture in which employees and leaders delight those outside the company―customers, shareholder, employees' families, suppliers and the board of directors―and anyone else who may benefit from an association with the organisation.
The book's proven models and ideas have been tried and tested with a broad range of of high-profile international companies. Expert author, Michael Henderson, a.k.a. The Corporate Anthropologist, has more than 30 years' experience, and a proven track record of working and consulting with organisations to enhance their workplace cultures.
- Reveals how to create an organisational culture that achieves desired results
- Puts the cultural transformation process in the hands of the people directly effected
- Smashes some of the established and costly myths about culture and how to work with culture
This important resource is written for leaders, managers and supervisors at all levels and across industries.
Best prices to buy, sell, or rent ISBN 9780730312505
Frequently Asked Questions about Above the Line: How to Create a Company Culture that Engages Employees, Delights Customers and Delivers Results
The price for the book starts from $12.27 on Amazon and is available from 24 sellers at the moment.
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The Above the Line: How to Create a Company Culture that Engages Employees, Delights Customers and Delivers Results book is in very low demand now as the rank for the book is 1,014,274 at the moment. A rank of 1,000,000 means the last copy sold approximately a month ago.
The highest price to sell back the Above the Line: How to Create a Company Culture that Engages Employees, Delights Customers and Delivers Results book within the last three months was on December 07 and it was $1.62.