Successful Selection Interviewing (Human Resource Management in Action)

This book describes in depth the skills and techniques needed to conduct successful selection interviews. Despite 80 years of research into the interview process, few of the advances made by researchers have been taken up by employers. By examining the cognitive-social skills needed to conduct professional interviews, "Successful Selection Interviewing" aims to bridge the divide between academic research and professional practice. It includes numerous case examples, participative role- plays, figures and illustrations. The key findings of interview research are translated into everyday professional practice, and recommendations for action made at the end of each chapter. The book covers systems of selection and the contribution of different types of interviews; recent developments in structured interviewing techniques; integrating the interview with other assessment techniques, including psychometric testing, assessment centres, and work samples; the candidate's eye-view skills of how to be a successful selection interviewee; employment legislation and unfair discrimination; designing successful interviewing training courses. The book should be of particular interest to HRM specialists, line managers, and recruitment consultants responsible for interviewing candidates; occupational psychologists specializing in recruitment and selection; students of personnel management, organization behaviour, applied psychology and business studies; careers and guidance counsellors.