Intercultural Communication: A Contextual Approach

This introduction to intercultural communication provides students with a clear model for examining communication within cultural, micro-cultural, environmental, socio-relational, and perceptual contexts. The author depicts his theory as a series of circles representing the idea that communication is defined by the interdependence of cultural contexts. His presentation of contexts begins with the outermost cultural circle of the model and moves inward toward the most specific traits of communication—verbal and non-verbal messages.

Each chapter focuses on one context and the combination of factors included within that context—setting, situation, and circumstances. The text also highlights influences such as values, ethnicity, physical geography, and attitudes and then examines certain means of interaction, including body language, eye contact, and the exchange of words. Additional topics covered include the stages of relationships, cross-cultural management, intercultural conflict, and culture shock.

• Sample cross-cultural dialogues demonstrate for students how the various concepts discussed manifest themselves in human interaction.
• Self-report instruments help students understand themselves and assess their performance and skill development as they learn the important concepts of intercultural communication.
• Every chapter contains a summary, glossary of terms, and an extensive reference list.
• Photos, charts, and graphs help make the material more accessible and realistic to students.
• A content-rich web site offers resources for instructors and students, including PowerPoint slides to enhance class presentations.
• A Student Workbook packaged with the text includes exercises, assignments, and self-assessments.