The Wonderful World of Customer Service at Disney

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The Wonderful World of Customer Service at Disney image
ISBN-10:

0615265774

ISBN-13:

9780615265773

Author(s): J. Jeff Kober
Edition: First Edition
Released: Feb 09, 2009
Format: Paperback, 150 pages

Description:

Dedicated to those who would love to make their work environment as polished and customer-friendly as a day at Disney, The Wonderful World of Customer Service at Disney is a celebration of great business practices that can be applied to any service organization. See it from the eyes of J. Jeff Kober, a foremost leader in the best business practices of not only Disney, but some of the best world-class organizations.

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