Leading Healthcare Improvement: A Personal & Organizational Journey

Leading is a journey propelled by curiosity, honesty, a willingness to let go, and a proclivity for purposeful action. Successful leadership development is catalyzed from the inside out, not the outside in. This requires leaders to engage in an introspective process of exploring one’s self before broadening their view to external factors. The authors have created a practical yet thought-provoking guide to help leaders achieve and sustain lasting improvement at both the personal and organizational levels. The book integrates W. Edwards Deming’s systems theory with Ken Wilber’s model of integral theory, along with Robert (Bob) Anderson’s helpful refinements. The work frames leadership effectiveness through the internal lenses of I and we, as well as through the external lenses of interpersonal skills, personal behaviors, and organizational structures and systems.The authors emphasize the importance of individual responsibility, personal development, organizational improvement from a systems perspective, design of systems and structures that bring forth continual improvement, organizational cultures which respect the individual and collective contributions of its members, and a determined focus to provide unparalleled care and service to patients, families and communities. The synergy in their work creates a dynamic opportunity to explore and learn about ourselves as leaders and how we approach improving our organizations. Leading Healthcare Improvement: A Personal and Organizational Journey helps leaders better understand themselves and their organizations so they can fundamentally transform their organizations.