Compendium of Learning and Development Quizzes

British management development consultant Cook presents a selection of management development quizzes she has designed and tested in a wide variety of development situations. She intends the compendium of be part of a toolkit for trainers, human-resource professionals, line managers, and team leaders. The arrangement is topical, in sections on communications skills, costumer service, health and safety, leadership, performance management, personal development, team work, recruitment and selection, and training and development. Most of the quizzes are followed by suggested answers that detail the proposed responses to the questions, and by a list of recommended reading. The disk presumably contains quiz forms, but no mention is made of it. Distributed in the US by Ashgate. Annotation ©2004 Book News, Inc., Portland, OR (booknews.com)