Telecommunication Skills: 10-Hour Series (with CD-ROM)

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Telecommunication Skills: 10-Hour Series (with CD-ROM) image
ISBN-10:

0538726520

ISBN-13:

9780538726528

Author(s): Moore, Roberta
Edition: 1
Released: Jan 16, 2003
Format: Paperback, 108 pages

Description:

Office workers have many options for communicating with customers and clients, interacting with co-workers, and performing a variety of other work tasks. Today, all of these involve the use of telecommunications technology, This text will provide the necessary skills for using telecommunications equipment, proacticing telecommunications etiquette, and using the technology to solve business communication problems.

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