The Basics of Performance Measurement

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The Basics of Performance Measurement image
ISBN-10:

0527763284

ISBN-13:

9780527763282

Edition: 1
Released: Mar 01, 1997
Format: Paperback, 80 pages

Description:

This book contains brief examples of all types of performance measures and explains how to create effective performance measures. It also gives you a five-step method for developing a performance measurement system that includes selecting performance measurement families and hierarchies tailored to different levels within the organization. A special feature of this book is a section on performance measurement displays to encourage active measurements.

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