Managing in the Corporate Interest: Control and Resistance in an American Bank

In the 1980s, corporate America experienced massive cutbacks and organizational decline after decades of economic growth and dominance. The institutional and ideological changes that were part of the transformation created a new landscape of work and social relations for corporate middle managers.\nManaging in the Corporate Interest assesses this landscape by examining a large diversified bank that restructured its organizational and personnel policies to meet a new era of corporate competition. Drawing on interviews with managers and personnel management employees, observation of management training seminars, and documentary sources, this book examines the unique mission handed to middle managers to scale back paternalistic employment policies. It also analyzes the intra-management conflict incurred when corporate top managers attempted to disguise their downsizing strategies and refused to acknowledge their own role in creating the bank’s economic crisis.\nVicki Smith's work suggests that quick-fix strategies such as downsizing and cutbacks, which dominated corporate profitability strategies in the 1980s, can corrode trust and legitimacy in the workplace. In the long run, such strategies also undermine consent to the current and very necessary transformation of the way American firms do business.\nManaging in the Corporate Interest contains important lessons about the rise and decline of economic enterprises and provides a wide-ranging look at changes in the management, structure, and production processes of American corporations. Richly documented and accessibly written, this incisive work will appeal to business people and scholars alike.
This title is part of UC Press's Voices Revived program, which commemorates University of California Press’s mission to seek out and cultivate the brightest minds and give them voice, reach, and impact. Drawing on a backlist dating to 1893, Voices Revived makes high-quality, peer-reviewed scholarship accessible once again using print-on-demand technology. This title was originally published in 1990.\nFrom the Inside Flap\n"This is a landmark study of the modern American business organization, based on the experience of middle mangers in a large but troubled California bank. It offers fascinating sociological insights into the process of managerial reorganization, along with a trenchant analysis of policies seeking to promote economic and organizational flexibility. The book should be read by sociologists, anthropologists, and economists, as well as anyone interested in the future of business management in the United States."&;Sanford Jacoby, Graduate School of Management, University of California, Los Angeles
 
"Vicki Smith's book is an invaluable and unique contribution to emerging literature on postindustrial organizations. Critically examining the prospects and dilemmas of middle management in an age of corporate restructuring, she effortlessly links the politics, economics, and sociology of corporate life to explore the dynamics of the modern corporation. I recommend this book to everyone&;economists, sociologists, and managers&;who wants to understand how a postindustrial economy is created."&;Larry Hirschhorn, Wharton Center for Applied Research\nFrom the Back Cover\n"This is a landmark study of the modern American business organization, based on the experience of middle mangers in a large but troubled California bank. It offers fascinating sociological insights into the process of managerial reorganization, along with a trenchant analysis of policies seeking to promote economic and organizational flexibility. The book should be read by sociologists, anthropologists, and economists, as well as anyone interested in the future of business management in the United States."—Sanford Jacoby, Graduate School of Management, University of California, Los Angeles\n"Vicki Smith's book is an invaluable and unique contribution to emerging literature on p