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Measure What Matters to Customers: Using Key Predictive Indicators (KPIs)

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ISBN-10:

0471752940

ISBN-13:

9780471752943

Author(s): Baker, Ronald J.
Edition: 1
Released: Oct 06, 2006
Publisher: wiley
Format: Hardcover, 208 pages
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Description:

Measure What Matters to Customers reveals how to capitalize on Key Predictive Indicators (KPIs), the innovative measures that define the success of your enterprise as your customers do. If you want to increase your company's profits by working smarter, this is the book for you.

Best prices to buy, sell, or rent ISBN 9780471752943

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The Measure What Matters to Customers: Using Key Predictive Indicators (KPIs) book is in very low demand now as the rank for the book is 1,176,561 at the moment. A rank of 1,000,000 means the last copy sold approximately a month ago.

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