From Turnover to Teamwork: How to Build and Retain a Customer-Oriented Foodservice Staff

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From Turnover to Teamwork: How to Build and Retain a Customer-Oriented Foodservice Staff image
ISBN-10:

0471590770

ISBN-13:

9780471590774

Author(s): Marvin, BILL
Edition: 1
Released: Sep 23, 1994
Publisher: wiley
Format: Hardcover, 216 pages

Description:

Deals with staff turnover, a major cost factor in the hospitality industry. Takes a common-sense approach to why people leave and what can be done about it. Treats such issues as rapport between staff and management, training, salary structure and wages, incentives, performance reviews and disciplinary procedures.

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