Working Communication

Working Communication introduces students to ways of developing strategies for successful communication at university and in professional life. It helps students to develop confidence in written and oral work, working successfully in small groups and achieve a level of competence in interpersonal communication that contributes to the achievement of group outcomes. It focuses on the development of critical, analytical, creative and strategic thinking skills within a communication context. It provides a detailed account of the construction and evaluation of argument and assists students to improve their abilities to write essays on specified topics. It also provides guidance on the use of a range of oral and visual communication strategies to construct effective presentations.

The importance of well–developed communication skills for the workplace, professional life and success at university is widely recognised. University graduates are expected to demonstrate a high level of communication skills and an understanding of communication strategies. This book introduces students to the range of skills expected at tertiary level and in the workplace, and is suitable for any first year communication course.