Introduction to the Hospitality Industry (Wiley Service Management Series)

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Introduction to the Hospitality Industry (Wiley Service Management Series) image
ISBN-10:

0471310360

ISBN-13:

9780471310365

Author(s): Powers, Tom
Edition: 3
Released: Apr 01, 1995
Publisher: wiley
Format: Paperback, 496 pages

Description:

Considered a giant in hospitality education, Powers has updated his classic textbook to reflect the latest trends in this rapidly changing industry. He stresses problem-solving tools rather than answers and industry-wide trends rather than facts and figures. Personal service, globalization, new forms of food service competition, environmental concerns, the growing role of contract companies in institutions, lodging, travel and tourism are among the topics discussed.

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