Rath & Strong's Six Sigma Leadership Handbook

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Rath & Strong's Six Sigma Leadership Handbook image
ISBN-10:

0471251240

ISBN-13:

9780471251248

Author(s): Rath & Strong
Edition: 1
Released: Feb 21, 2003
Publisher: wiley
Format: Hardcover, 592 pages
Related ISBN: 9780071417563

Description:

Achieve unparalleled customer satisfaction and greater profitability with this essential handbook! Six Sigma is a proven and highly effective business initiative for improving customer satisfaction and increasing the efficiency of processes. Rath & Strong's Six Sigma Leadership Handbook highlights the critical factors that make or break implementation, offers key best practices for getting it right the first time, and offers real-life examples and case studies that light the path to success. With Rath & Strong, you'll get an overview of the tools, methods, approaches, benefits, and risks that are associated with each element of the methodology.

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