Essentials of Marketing Research

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Essentials of Marketing Research image
ISBN-10:

0471170682

ISBN-13:

9780471170686

Edition: 1
Released: Nov 23, 1998
Publisher: wiley
Format: Hardcover, 640 pages

Description:

Managers all over the world make decisions on product and service related issues on a regular basis. Defining, generating, managing and interpreting information becomes an integral part of every organization. Readers of this book are presented with an overview of the major steps in the marketing research process. The book starts by detailing the importance of marketing research and the role it plays in the organization and how it helps with managerial decision making. The book then takes a micro-level approach, detailing each step of the marketing research process. The applications of marketing research, such as brand equity, customer satisfaction, and relationship marketing as also covered.

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