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SwitchPoints: Culture Change on the Fast Track to Business Success

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ISBN-10:

0470283831

ISBN-13:

9780470283837

Author(s): EDWARDS, PETER; Johnson, Judy
Edition: 1
Released: Oct 06, 2008
Publisher: wiley
Format: Hardcover, 288 pages
Related ISBN: 9780470449431
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Description:

SwitchPoints is the inspiring story of how Canadian National Railway (CN) advanced from good to great in a few short years–becoming North America's top-performing railroad and a favorite with of corporate customers and investors. In it, the authors reveal how company-wide culture change propelled this aging transportation giant to become the profitable powerhouse it is today. Rich with insights and anecdotes, SwitchPoints offers lessons that can be applied to any organization seeking to improve the bottom line by improving their culture.

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