The Service Edge: 101 Companies That Profit from Customer Care
Description:
Ron Zemke is one of today's most sought-after maangement consultants, The Service Edge is required reading for every executive and manager interested in reaping the benefits of customer care--and in getting one-up on the competition.
Best prices to buy, sell, or rent ISBN 9780452264939
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- The Service Edge: 101 Companies That Profit from Customer CareZemke, RonISBN-13:9780517076286
- The Service Edge: 101 Companies That Profit from Customer CareSchaap, Dick; Zemke, RonISBN-13:9780453006477
- The Service Edge: 101 Companies That Profit from Customer CareZemke, RonISBN-13:9780517076286
- The Service Edge: 101 Companies That Profit from Customer CareSchaap, Dick; Zemke, RonISBN-13:9780453006477
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