Managing the Hidden Organization: Strategies for Empowering Your Behind-the-Scenes Employee

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Managing the Hidden Organization: Strategies for Empowering Your Behind-the-Scenes Employee image
ISBN-10:

0446394564

ISBN-13:

9780446394567

Edition: First Edition
Released: Mar 01, 1994
Format: Paperback, 340 pages

Description:

Using actual case histories that readers can apply directly to their businesses, two experts in organizational behavior, corporate culture, and customer service demonstrate how to dramatically improve a company's overall performance by motivating behind-the-scenes workers. Deal is the bestselling author of Corporate Cultures, which has sold 75,000 copies.

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