TQM in Action:A Practical Approach to Continuous Performance Improvement

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TQM in Action:A Practical Approach to Continuous Performance Improvement image
ISBN-10:

041248790X

ISBN-13:

9780412487903

Author(s): Pike, John
Edition: 1993
Released: Nov 18, 1993
Publisher: Springer
Format: Hardcover, 288 pages

Description:

The principal aim of this book is to help practising managers to develop and implement a strategy for the introduction of Total Quality Management (TQM) within their own organizations. It provides a practical guide to the stages, key considerations and potential pitfalls of implementation.

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