Designing and Delivering Superior Customer Value: Concepts, Cases, and Applications (Routledge Revivals)
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First Published in 1999: This book stresses the service aspects of an organization - especially customer service, marketing, and organizational responsiveness, and how to create and provide outstanding customer value to the target market(s).
Best prices to buy, sell, or rent ISBN 9780367230180
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- Designing and Delivering Superior Customer Value: Concepts, Cases, and Applications (Routledge Revivals)Weinstein, Art; Johnson, William C.Edition:1ISBN-13:9780367230197
- Designing and Delivering Superior Customer Value: Concepts, Cases, and ApplicationsWeinstein, ArtEdition:1ISBN-13:9781574442403
- Designing and Delivering Superior Customer Value: Concepts, Cases, and Applications (Routledge Revivals)Weinstein, Art; Johnson, William C.Edition:1ISBN-13:9780367230197
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