Total Quality Management in a Week

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Total Quality Management in a Week image
ISBN-10:

0340849460

ISBN-13:

9780340849460

Author(s): MacDonald, John
Edition: 3
Released: Mar 28, 2003
Publisher: Hodder&Stoughton
Format: Paperback, 96 pages

Description:

This book aims to 'clear the fog' which surrounds the concept of TQM. It provides an easy, stp-by-step guide to understanding the TQM process. These steps include: understanding the principles; assessing the need for TQM; developing an implementation plan; providing an environment for success;
and auditing and monitoring progress.

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