Managing Microcomputers in Large Organizations

The information age is taking its toll on traditional office management techniques. According to Infosystems, "If you're cautious of `experts' who claim to have all the answers, then you'll find comfort in the theme of `unleashed creativity' that recurs throughout the 20 essays presented in this book. . . . Organizations will have to devise a strategy for understanding how [a microcomputer's] performance can be monitored. Regardless of what may happen, this book provides managers with appropriate ammunition."

• Front Matter
• Overview
• Vision and Value: Getting the Most out of Microcomputers
• The Organizational Issues
• I. Small Computer Technology: Where We Are and Where We
• Introduction
• Faster, Smaller, Cheaper: Trends in Microcomputer Technology
• Trends in Personal Computer Software
• Personal Computer Networks
• II. Small Computers in Large Organizations: The Implications
• Introduction
• Managing Uncontrollable Growth
• Managed Innovation: Controlling End-User Computing in the Federal Government
• Personal Computers and the Office of the Future
• III. Managing Microcomputers: The Issues
• Introduction
• A Perspective for the Chief Executive Officer
• Managing Microcomputers and End-User Computing: Some Critical Issues
• Regaining Control Through Centralized Action
• IV. Managing Microcomputers: Case Studies
• Introduction
• Productivity Through Automation
• Managing Microcomputers in State and Local Government
• The User Era
• Personal Computing, Not Personal Computers
• Control Through Persuasion
• Index