Operations Management

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Operations Management image
ISBN-10:

0230362907

ISBN-13:

9780230362901

Edition: 3
Released: Aug 21, 2012
Format: Paperback, 800 pages

Description:

Operations Management is an ideal text for courses requiring an in-depth yet accessible guide to operations management. This edition has been fully updated to provide coverage of service and manufacturing industries that reflects the modern business environment. Cases cover a range of global brands, ensuring students can apply theory to the real world.

New to this edition:

- New chapters on CSR, Ethics and "Analyzing the Business"
- Increased coverage of performance measurement
- New coverage of six sigma and Taguchi
- New section on lean management and improving operations
- Increased coverage of MRP
- Chapters on time and productivity, maintenance and new technology removed
- The preface has been overhauled with a section dedicated to the differences between Operations Management and Essentials of Operations Management
- All the chapters have been re-worked to make the content broader and the coverage deeper

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