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What the Customer Wants You to Know: How Everybody Needs to Think Differently about Sales

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What the Customer Wants You to Know: How Everybody Needs to Think Differently about Sales image
ISBN-10:

0141036877

ISBN-13:

9780141036878

Author(s): Charan, Ram
Released: Jan 01, 2009
Publisher: Michael, Joseph
Format: Paperback, 192 pages
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Description:

According to business guru Ram Charan, the process of selling is broken. Demand for competitive pricing is ever on the increase, and customers want more than great products at great prices; they want you to know how their business works, so that you can make it work better. It is time for companies to re-think their selling processes, and that's where Charan's concept of Value Creation Selling fits in. It is a new approach that while radical is nonetheless practical and produces stronger customer relationships and long term rewards. VCS will enable you to:Gain a deeper knowledge of your customer's businessUse this knowledge to improve your customer's marginsShow how your product and expertise is a winning combinationSomeday, every company will listen more closely to the customer. . .

Best prices to buy, sell, or rent ISBN 9780141036878

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