Services Marketing: People, Technology, Strategy

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Services Marketing: People, Technology, Strategy image
ISBN-10:

0134123905

ISBN-13:

9780134123905

Edition: 7
Released: Dec 12, 2014
Publisher: Pearson
Format: Hardcover, 648 pages

Description:

The fundamentals of services marketing presented in a strategic marketing framework. Organized around a strategic marketing framework Services Marketing guides readers into the consumer and competitive environments in services marketing. The marketing framework has been restructured for this edition to reflect what is happening in services marketing today.

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