Customer Service: Career Success Through Customer Satisfaction

(6)
Customer Service: Career Success Through Customer Satisfaction image
ISBN-10:

0131779966

ISBN-13:

9780131779969

Author(s): Timm, Paul R.
Edition: 3
Released: Jan 01, 2004
Publisher: PRENTICE/HALL
Format: Paperback, 232 pages

Description:

KET BENEFIT: This book ties together the best information from trade books and textbooks, and then adds a clear and usable process for developing the kinds of skills, attitudes, and thinking patterns needed to win customer loyalty. The coverage includes positive attitude, customer turnoffs, dissatisfied customers, customer expectations, customer loyalty, winning telephone techniques, and more. This book is for employees and managers of customer service departments and human resource training departments.

Best prices to buy, sell, or rent ISBN 9780131779969




Related Books

Frequently Asked Questions about Customer Service: Career Success Through Customer Satisfaction

You can buy the Customer Service: Career Success Through Customer Satisfaction book at one of 20+ online bookstores with BookScouter, the website that helps find the best deal across the web. Currently, the best offer comes from and is $ for the .

The price for the book starts from $9.96 on Amazon and is available from 8 sellers at the moment.

If you’re interested in selling back the Customer Service: Career Success Through Customer Satisfaction book, you can always look up BookScouter for the best deal. BookScouter checks 30+ buyback vendors with a single search and gives you actual information on buyback pricing instantly.

As for the Customer Service: Career Success Through Customer Satisfaction book, the best buyback offer comes from and is $ for the book in good condition.

The Customer Service: Career Success Through Customer Satisfaction book is in very low demand now as the rank for the book is 4,995,035 at the moment. A rank of 1,000,000 means the last copy sold approximately a month ago.

The highest price to sell back the Customer Service: Career Success Through Customer Satisfaction book within the last three months was on October 24 and it was $1.56.