Integrated Heritage Management

The nature of integrated heritage management which employs many of the concepts of strategic management and best practices as well as an understanding of stakeholders in heritage is the subject of this book. It aims to provide a practical model for the heritage management process; examples of how to do some of the key steps of heritage management and case studies from around the world as illustration. It introduces the social science theory that underlies heritage management, while developing an integrated perspective on why heritage sites are important, who benefits from their development, the impact on the local community, visitor satisfaction, and marketing issues. The book is divided into 11 chapters, chapters one and two outlining the basic principles of integrated heritage management and each of the following chapters discussing a major component in the management process.