Customer-driven: How to Make Your Company Customer-focused

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Customer-driven: How to Make Your Company Customer-focused image
ISBN-10:

0091744431

ISBN-13:

9780091744434

Released: Jan 01, 1989
Format: Paperback

Description:

Details a new business system for finding and retaining customers, based on the idea that good service is the lynchpin of success in a volatile market. It shows companies how to become customer-focused without incurring major costs.

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