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Quality Management, 3rd Edition

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Quality Management, 3rd Edition image
ISBN-10:

0073662631

ISBN-13:

9780073662633

Author(s): Howard S. Gitlow
Edition: 3rd
Released: Jan 01, 2005
Publisher: Irwin/McGraw/Hill
Format: Hardcover, 797 pages
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Description:

Quality improvement is recognized as an essential function in any successful organization. Leading corporations have demonstrated that improved quality raises profits, reduces costs, and provides competitive advantage. "Quality Management, 3/e", text presents a comprehensive approach to quality improvement, including Dr. W. Edwards Deming's philosophy of quality, productivity, and competitive position, thorough coverage of process improvement, Six Sigma, the DMAIC model, and much more. The text is motivated by integrated quality improvement stories, examples, and mini-case studies to help students better understand the application and impact of Quality Management and Improvement. The third edition includes a major new section on quality administration.

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