Quality Management Demystified

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Quality Management Demystified image
ISBN-10:

0071449086

ISBN-13:

9780071449083

Author(s): Kemp, Sid
Edition: 1
Released: Jan 02, 2006
Publisher: McGraw=Hill
Format: Paperback, 320 pages
Related ISBN: 9780071621328

Description:

Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.

Get past the hype to discover what quality management programs really work

Quality Management Demystified provides the basic terms, concepts, and tools for defining, measuring, and managing quality, from the earliest efforts at quality assurance and quality control, through Total Quality Management, to the rise and possible fall of Six Sigma.

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