Dimensional Selling: Using the Breakthrough Q4 Approach to Close More Sales: Using the Breakthrough Q4 Approach to Close More Sales

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Dimensional Selling: Using the Breakthrough Q4 Approach to Close More Sales: Using the Breakthrough Q4 Approach to Close More Sales image
ISBN-10:

0071447334

ISBN-13:

9780071447331

Edition: 1
Released: Dec 27, 2004
Format: Hardcover, 256 pages

Description:

A powerful, behavioral-based approach to closing sales

Called dimensional selling, the Q4 model evaluates customers' specific behavioral patterns. It enables sales professionals to tailor presentations to personality traits, thereby forging strong bonds of trust and enduring relationships with customers. Psychologists Victor Buzzotta and Robert Lefton present this proven sales approach based on behavioral science that is guaranteed to give sales professionals an unbeatable competitive edge. Drawing upon their work with Citicorp, Hyatt Corp., Merrill Lynch, Warner Bros., and other top companies, the authors show readers how to:

  • Pinpoint what motivates individual buyers
  • Work more effectively with customers by understanding their basic behavior patterns
  • Adapt selling strategies on the fly
  • Manage problem customers--regardless of their issues
  • Plan sales calls that optimize the chances of success

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