Dealing with Difficult People : 24 lessons for Bringing Out the Best in Everyone
Description:
THE MCGRAW-HILL PROFESSIONAL EDUCATION SERIES
These quick reads, based on McGraw-Hill bestsellers, are designed to meet the needs of busy people. Titles in the series focus on each book's main themes and action ideas, reduced to a manageable page count for on-the-go readers.
Specific strategies for understanding the 10 types of problem people and influencing them to adopt positive behaviors.
Best prices to buy, sell, or rent ISBN 9780071416412
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