Assertiveness at work: A practical guide to handling awkward situations

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Assertiveness at work: A practical guide to handling awkward situations image
ISBN-10:

007084576X

ISBN-13:

9780070845763

Author(s): Ken Back
Released: Jan 01, 1982
Publisher: McGraw-Hill,UK
Format: Hardcover, 150 pages

Description:

A self-training book designed to meet managers' needs for work situation applications. The authors introduce ideas of assertiveness and provide practical suggestions for developing assertiveness in a range of familiar situations, in a way that minimises conflict and stress.

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