Bringing Out the Best in People,

Forget "re-engineering," "self-directed teams," "cultural change," and all the rest of today's trendy management fads - fads that seem to come and go as fast as new car models or the latest clothing fashions. If you're looking for the management system with genuine staying power and that can produce dramatic and measurable results over both the short and long term, this revealing guide by one of the nation's leading behavioral psychologists describes the most important management strategy you will ever implement in your company.
The system? "It's the same as it's always been," explains Dr. Aubrey C. Daniels, "the precise application of the laws that govern human behavior." By identifying what reinforces the people in your company and skillfully managing those reinforcers, you can attain the kind of individual performance that adds up to great organizational performance. The step-by-step methods you'll learn from this book are applicable to all people and all organizations all of the time! Use Dr. Daniels' tested performance management system to define reinforcers that work - and tailor them to meet individual employees' needs; set fair performance measurement standards - implement and maintain them with minimal cost and effort; provide constant feedback and reinforcement - the most powerful tools for enabling employees to improve and maintain their own performance; build effective reinforcers into every area of your organization - from compensation and incentive packages... to work rules... to office machinery that's employee-friendly; and eliminate those management practices which have been shown not to bring out the best in people - including slogans, exhortations, and numerical goals and quotas.
Backed by performance management case studies at 3M, Xerox, Hewlett Packard, and other major firms, Bringing Out the Best in People gives you not only the tools you need to permanently revitalize productivity, but also a powerful reinforcement system for transforming your employees' work into something they're ready, willing - and yes, eager - to do.