Hot Buttons: How To Resolve Conflict and Cool Everyone Down

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Hot Buttons: How To Resolve Conflict and Cool Everyone Down image
ISBN-10:

0060956836

ISBN-13:

9780060956837

Author(s): Evans, Sybil
Edition: First Edition
Released: Oct 01, 2001
Publisher: Harpercollins
Format: Paperback, 356 pages

Description:

From road rage to confrontations in the supermarket line, we live in sensitive times, and it takes almost nothing to light someone's fuse. Whether you're feeling manipulated or bullied, learn how to resolve conflict in yourself and with others using the techniques found in Hot Buttons.

Sybil Evans, "The Conflict Coach," helps you recognize what pushes your hot buttons and how you can turn them off -- without alienating people or pressing their buttons. You'll learn that conflict can be energizing, inspiring, and even sexy, if you know how to harness it.

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