So you’ve been asked to lead a quality control initiative? Or maybe you’ve been assigned to a quality team. Perhaps you’re a CEO whose main concern is to make your company faster, more efficient, and less expensive. Whatever your role is, quality control is a critical concept in every industry and profession. 
Quality Control For Dummies is the straightforward, easy guide to improving your company’s quality. It covers all of today’s available options and provides expert techniques for introducing quality methods to your company, collecting data, designing quality processes, and more. This hands-on guide gives you all the tools you’ll ever need to enhance your company’s quality, including: <ul>
<li>Understanding the importance of quality standards</li> <li>Putting fundamental quality control methods to use</li> <li>Listening to your customer about quality issues</li> <li>Whipping quality control into shape with Lean</li> <li>Working with value stream mapping</li> <li>Focusing on the 5S method</li> <li>Supplement a process with Kanban</li> <li>Fixing tough problems with Six Sigma</li> <li>Using QFD to win customers over</li> <li>Improving you company with TOC</li> </ul>
This invaluable reference is written from an unbiased viewpoint, giving you all the facts about each theory with no fuzzy coverings. It also includes steps for incorporating quality into a new product and Web sites packed with quality control tips and techniques. With Quality Control For Dummies, you’ll be able to speed up production, eliminate waste, and save money!

Quality Control for Dummies

Business & Money

Wallace, Michael

Webber, Larry

Management & Leadership

For Dummies

Guide to devising an information systems policy and procedure program uniquely tailored to the needs of your organization. Includes a new chapter on how to plan a technology relocation project. Previous edition: c2001. Softcover.

IT Policies and Procedures: Tools & Techniques That Work

Computers & Technology

Jenkins, George

Computer Science

ASPEN PUB.

This update to IT Policies and Procedures manual, Third Edition explores the application of basic principles in the new context of Internet technology and increasing options for connectivity. The manual focuses on the elements common to all information-systems operations and offers advice on crafting policy to meet the needs of a particular arrangement. The authors (all IS practitioners) discuss issues like documentation, systems analysis and design, project management, security, local area networks, audits, human resources, training, vendors, mobile devises, peripheral systems, business continuity, and technology relocation. Annotation ©2004 Book News, Inc., Portland, OR (booknews.com)

It Policies and Procedures: Tools & Techniques That Work 2004

Aspen Law & Business

Jenkins (systems analysis, University of Findlay) offers updated tips and new information on implementing a rehire policy, the CAN-SPAM Act, and creating policies for managing instant messaging in this 2005 edition of a reference that will help IT managers devise an information policy and procedure program tailored to the needs of their organizations. The guide provides information on policy and planning, documentation, and systems analysis and design, as well as sample policies that can be used as models or templates. This edition includes new material on technology relocation policies, a revised chapter on documentation, and new step-by-step instructions for developing a training strategy. Annotation ©2004 Book News, Inc., Portland, OR (booknews.com)

IT Policies and Procedures: Tools and Techniques That Work, 2005

The 2006 edition of this guide and decision-making reference provides a new chapter on developing effective security policies, a section on employee orientation, and new and updated information on rehire policies, LAN management, spam, developing a training strategy, marketing, and creating a policy for managing instate messaging. The guide includes numerous sample policies, proposal templates, checklists, questionnaires, and agreements. Annotation ©2006 Book News, Inc., Portland, OR (booknews.com)

IT Policies & Procedures: Tools & Techniques That Work, 2006

IT Governance Policies &amp; Procedures will help you to devise an information systems policy and procedure program uniquely tailored to the needs of your organization. Not only does it provide sample policies, but this valuable resource gives you the information you need to develop useful and effective policies for your unique environment. For fingertip access to the information you need on policy and planning, documentation, systems analysis and design, and much more, the materials in this ready-reference desk manual can be used by you or your staff as models or templates to create similar documents for your own organization. The 2010 Edition has been updated to include: <ul>
<li> New chapter covering Web 2.0 </li> <li> New chapter on various kinds of virtualization including servers, applications, desktops, and storage </li> <li> New chapter on risk and benefits of open source or "freeware" and how to best use open source applications to run your business </li> <li> New chapter on best practices for requirements gathering to ensure you deliver what the customer needs </li> <li> New policies including Wi-Fi hotspot usage policy, e-mail marketing policy, e-mail usage and retention policy, and server virtualization policy </li> <li> Updated Internet usage policy and use of instant messaging (IM) policy </li> <li> Updated information on the use of cloud computing </li> <li> New information on electronic document discovery requirements </li> <li> The latest on implementing IT governance methodologies such as ITIL, COBIT, and ISO 20000 </li> <li> Actual sample policies on the bonus CD that you can modify for your own use to enforce proper governance of IT within your organization </li> <li> Information on managing change within your IT organization </li> <li> New information on how to manage a virtual team </li> <li> New information on how best to implement the move toward "green" computing </li> <li> Worksheets on the bonus CD you can use for planning and documentation of your critical processes </li> <li> Information on how a document management system affects your operation </li> <li> Tools and tips for mitigating the impact of events that can interrupt your business </li> <li> Information on data management and how to manage and protect your critical data </li> <li> Best practices on the management of instant messages and blogs </li> <li> Updated information on how to hire the right people </li> <li> The latest best practices tips updated for every chapter </li> <li> The latest information on web site usability techniques </li> <li> The legal issues surrounding the information your organization generates and your responsibilities for managing and safeguarding it (HIPAA, Sarbanes-Oxley, Gramm-Leach-Bliley, SEC, Committee of Sponsoring Organizations, Control Objectives for Information and Related Technology (COBIT), Personal Information Protection and Electronic Documents Act (PIPEDA), Fair and Accurate Credit Transactions Act of 2003 (FACTA), ISO 17799, and Canadian Budget Measures Act (Bill 198)) </li> <li> Updated information on testing your business continuity plan and keeping it up to date </li> <li> A significantly updated glossary with all the latest technology terminology and buzzwords </li> <li> Proposal templates, checklists, tally sheets, worksheets, tables, logs, questionnaires, and agreements for quick reference and adaptation to your particular needs </li> </ul>

IT Governance: Policies & Procedures, 2010 Edition

Legal Theory & Systems

Wolters Kluwer/Law & Business

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