Designing Technical and Professional Communication

"This core textbook for technical communication courses emphasizes design thinking, collaboration, globality and inclusivity, and rhetorical approaches to creating communication products. Applying a design thinking framework for solving problems and fostering innovation, this concise and accessible textbook introduces students to the core skills, knowledge, and habits of successful technical communicators who work in the diverse, flexible, and mobile workplaces of the 21st century. Four sections provide concrete guidance for communicating in the global community, managing projects through design, designing content for audiences, and applying design to technical and professional communication. The book presents strategies for communicating professionally and ethically across disciplines, cultures, levels of expertise, and languages, not just internationally but also among diverse populations within a city or region. It integrates advice throughout on communicating in digital spaces and social media as well as exploiting technologies such as content management systems and workplace messaging apps. Designing Technical and Professional Communication serves as a flexible core textbook for courses in technical and professional communication. An instructors manual containing exercises, web links, and teaching guidance is available online at www.routledge.com/9780367549602"--

Business & Money

Andrews, Deborah C.

Tham, Jason C.K.

Economics

Routledge

UX Writing

This flexible textbook provides an integrated approach to user experience (UX) writing and equips students and practitioners with the essential principles and methods to succeed in writing for UX. 
The fundamental goal of UX writing is to produce usable and attractive content that boosts user engagement and business growth. This book teaches writers how to create content that helps users perform desired tasks while serving business needs. It is informed by user-centered design, content strategy, artificial intelligence (AI), and digital marketing communication methodologies, along with UX-related practices. By combining writing-as-design and design-as-writing, the book offers a new perspective for technical communication education where UX design and writing are merged to achieve effective and desirable outcomes. 
Outlining the key principles and theories for writing user-centered content design, this core textbook is fundamental reading for students and early career practitioners in UX, technical communication, digital marketing, and other areas of professional writing.

Computers & Technology

Howard, Tharon

Verhulsdonck, Gustav

Programming

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Books by Tham, Jason C.K.