<p>An essential tool for dispute resolution professionals as well as for anyone considering using dispute resolution in their lives and work, Online Dispute Resolution explains the many diverse and unique applications of doing conflict resolution online. The expert authors examine the tremendous growth of online dispute resolution-including its use by eBay and other e-commerce companies-and reveal the enormous possibilities to come, along with the many employment opportunities for practitioners in the field. They show how the online environment will affect the role of those who are concerned with dispute resolution just as it has brought changes to those who practice law, sell stocks, or run for office. For those who see the value of technology as a critical building block in the future of dispute resolution, Online Dispute Resolution will be an indispensable resource.</p>

Online Dispute Resolution: Resolving Conflicts in Cyberspace

Business & Money

Katsh, Ethan

Rifkin, Janet

Management & Leadership

Jossey-Bass

See the best price to sell, buy, or rent books by Rifkin, Janet. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Books by Rifkin, Janet

See the best price to sell, buy, or rent books by Rifkin, Janet. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Online Dispute Resolution: Resolving Conflicts in Cyberspace