Outcomes of Community Care for Users and Carers: A Social Services Perspective

What effects do community care services have on the people who use them? Detailed attempts to measure impacts on service users and their carers have been largely confined to research exercises designed to compare different forms of social care provision. In contrast, performance measurement by social services has focused on activity indicators, inputs and processes, rather than outcomes for users. The need for a shift of focus within agencies' routine practice is being increasingly recognized. However, the task is not straightforward. This book offers some ways forward for people working in agencies delivering social care. It examines the meaning of outcomes, considers potential service contexts for measuring them, and explores service users' and carers' views. It gives an overview of measures already used in research, and considers the issues involved in developing methods suitable for practice, in relation to the main groups of people receiving community care services.

Qureshi, Hazel

Nocon, Andrew

Health, Fitness & Dieting

Open Univ Pr

For people working in agencies that deliver social care, explores the meaning of outcomes, potential service contexts for measuring them, and the views of users and carers. Provides an overview of measures already used in research, and considers the issues involved in developing methods suitable for practice in relation to the main groups of people receiving community care services, including those with physical impairments, mental health problems, learning disabilities, and older people. Distributed by Taylor &amp; Francis. Annotation c. by Book News, Inc., Portland, Or.

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Books by Nocon, Andrew

See the best price to sell, buy, or rent books by Nocon, Andrew. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Outcomes of Community Care for Users and Carers: A Social Services Perspective

Outcomes of Community Care for Users and Carers: A Social Services Perspective