Increasingly aware of the demand to achieve ever more challenging performance targets, more companies are embarking on Business Process Reengineering (BPR) efforts. Yet, the failure rate is reportedly high. Discontent and second-guessing persists about the very nature of BPR, what it is, and how to implement it successfully. In dispelling the doubts in how to proceed, this book shows CEOs, managers, and BPR team members how to benefit most from BPR implementation. Rather than laying out the authors' own program, it relies upon an in-depth international study of 47 companies that have reduced costs, compressed cycle time, and improved customer service through successful BPR techniques. The research clearly illustrates what's right and what's wrong in the reengineering process and captures the practices and approaches that successful companies have taken. All study participants agree that there are distinctive practices - best practices - that work. These proven best practices, common to companies reaching their goals, form the core of this book.

Best Practices in Reengineering: What Works and What Doesn't in the Reengineering Process

Business & Money

Carr, David K.

Johansson, Henry J.

Biography & History

McGraw=Hill

Business Process Reengineering BreakPoint Strategies for MarketDominance Business Process Reengineering shows you how to take thevital next step to attain market dominance and become a worldleader * A team of internationally recognized Coopers &amp; Lybrandmanufacturing consultants explain why they believe the businessworld needs to move beyond continuous improvement and TQM conceptsto Business Process Reengineering (BPR). * BPR involves a dramatic redesign of business processes,organization structures and use of technology, to achieve"breakthroughs" in business competitiveness. * The book is based on the authors experience of extensiveinternational work with leading corporations including AT&amp;T,Asea Brown Boveri (ABB), Allied-Signal, and Coca-Cola &amp;Schweppes (CC&amp;SB). * Focusing on the effectiveness of BPR, the book shows howcompanies can streamline operations, and inevitably cut costs, onthe way to creating process excellence in all key aspects of theorganization. Reengineering goes beyond continuous improvement "Continuousimprovement is exactly the right idea if you are the world leaderit is probably a disastrous idea if you are far behind in the worldstandard we need rapid, quantum-leap improvement. We cannot besatisfied to lay out a plan that will move us towards the existingworld standard over some protracted period of time if we acceptsuch a plan; we will never be the world leader." Paul O Neill,Chairman ALCOA

Business Process Reengineering: Breakpoint Strategies for Market Dominance

Pendlebury, A. John

McHugh, Patrick

Wheeler III, William A.

wiley

Business Process Reengineering BreakPoint Strategies for Market Dominance Business Process Reengineering shows you how to take the vital next step to attain market dominance and become a world leader * A team of internationally recognized Coopers &amp; Lybrand manufacturing consultants explain why they believe the business world needs to move beyond continuous improvement and TQM concepts to Business Process Reengineering (BPR) * BPR involves a dramatic redesign of business processes, organization structures and use of technology, to achieve "breakthroughs" in business competitiveness. * The book is based on the authors experience of extensive international work with leading corporations including AT&amp;T, Asea Brown Boveri (ABB) Allied-Signal, and Coca-Cola &amp; Schweppes (CC&amp;SB) * Focusing on the effectiveness of BPR, the book shows how companies can streamline operations, and inevitably cut costs, on the way to creating process excellence in all key aspects of the organization. Reengineering goes beyond continuous improvement "Continuous improvement is exactly the right idea if you are the world leader it is probably a disastrous idea if you are far behind in the world standard we need rapid, quantum-leap improvement. We cannot be satisfied to lay out a plan that will move us towards the existing world standard over some protracted period of time if we accept such a plan; we will never be the world leader" Paul O Neill, Chairman ALCOA

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