Teams don’t always achieve the results they expect. One problem is the difficulty many teams face is developing into a cohesive unit that thinks “we” rather than “me.” How to Contribute to Your Team’s Success, Leader’s Guide from the popular 60-Minute Active Training Series offers facilitators a ready-made design for an effective one-hour program that helps participants learn how to contribute successfully to the team. Specifically, participants will learn how to  Influence collaboration and support Work through conflicts Develop innovative “outside the box” ideas Build commitment

How To Contribute To Your Team's Success (60 Minute Active Training Series)

Business & Money

Silberman, Melvin L.

Hansburg, Freda

Management & Leadership

Pfeiffer & Co.

Faced with people we don’t like or don’t understand, most of us tend to write them off, or worse still, vent about them to others. How to Bring Out the Better Side of Difficult People, Leader’s Guide from the popular 60- Minute Active Training Series offers facilitators a ready-made, effective one-hour program that teaches how to approach difficult people in productive ways. Specifically, participants will be learn how to  Draw out people rather than closing them down Overcome their own barriers to understanding others Look beyond the surface to learn what make people “tick” Take a novel approach when a relationship feels stuck

The 60-Minute Active Training Series: How to Bring Out the Better Side of Difficult People, Leader's Guide

Pfeiffer

Assertive people are able to clearly make their point, speak their mind, and express their needs while maintaining others’ self-esteem. How to Speak Up Without Putting Others Down, Leader’s Guide from the popular 60-Minute Active Training Series offers facilitators a ready-made, effective one hour program that will teach participants to express themselves clearly, directly, and tactfully. Specifically, participants will learn how to 
<ul>
<li>Express themselves in a straightforward way¾without offending others</li> <li>Stand their ground, tactfully even in the face of resistance</li> <li>Persist with people who fail to fo</li> </ul>

The 60-Minute Active Training Series: How to Speak Up Without Putting Others Down, Leader's Guide

Too often, in situations of conflict, people seek victory rather than agreement. Resolving conflict successfully means taking a different approach where both parties benefit—creating a win-win situation. How to Resolve Conflict Effectively, Participant’s Workbook from the popular 60-Minute Active Training Series offers you an effective, yet brief program that will teach you the skills needed to successfully resolve conflict and create win-win situations. Specifically, you will learn how to 
<ul>
<li>Get tension right out on the table</li> <li>Figure out what’s bothering the other person</li> <li>Communicate the real, underlying concerns</li> </ul>

The 60-Minute Active Training Series: How to Resolve Conflict Effectively, Participant's Workbook

Teams don’t always achieve the results they expect. One problem is the difficulty many teams face is developing into a cohesive unit that thinks “we” rather than “me.” How to Contribute to Your Team’s Success, Participant’s Workbook from the popular 60-Minute Active Training Series offers you an effective yet brief program that helps you learn how to develop into a team player. Specifically, you will learn how to  Influence collaboration and support Work through conflicts Develop innovative “outside the box” ideas Build commitment

The 60-Minute Active Training Series: How to Contribute to Your Team's Success, Participant's Workbook

Assertive people are able to clearly make their point, speak theirmind, and express their needs while maintaining others’self-esteem. How to Speak Up Without Putting Others Down,Participant’s Workbook from the popular 60- MinuteActive Training Series offers you a ready-made design for aneffective, yet brief program that will teach you how to expressyourself clearly, directly, and tactfully. Specifically, you willlearn how to Express yourself in a straightforward way¾withoutoffending othersStand your ground, tactfully even in the face ofresistancePersist with people who fail to follow through on theircommunications and promises

The 60-Minute Active Training Series: How to Speak Up Without Putting Others Down, Participant's Workbook

Are you ready to show your participants how to bring out the best in their colleagues, customers, direct reports, and bosses? Then the PeopleSmart Workshop is for you! 
The Workshop empowers leaders, associates, or intact teams to: <ul>
<li>Be curious, not furious, when faced with a challenging colleague.</li> <li>Get information and ideas across so they are understood.</li> <li>Promote ideas that are accepted rather than resisted.</li> <li>Think ?we? rather than ?me? in team situations.</li> </ul>
The Facilitator?s Guide includes robust instructions for conducting a Workshop as well as a sample Participant Workbook and People Quotient Scale. Also included is a valuable CD-ROM with a PowerPoint® presentation and video cases. Each component is designed to encourage participation, increase retention, and promotion immediate application. The PeopleSmart program can be conducted in twelve hours and contains ten modules, eight of which focus on a core interpersonal skill. The program features ?active training? techniques which minimize lecturing and maximize learning activities. Much of the program is based on examining and practicing skills applicable to actual work experiences. Use PeopleSmart to supplement an existing skills training programs or as a foundation of an entirely new program.

PeopleSmart Facilitator's Guide

Part of the PeopleSmart package, the People Quotient (PQ) Scale is designed to help your participants understand areas in which their ?people skills? are weak or strong. This 40-item self-scoring inventory assesses participants on each of the program?s skills:  1. Understanding people. 2. Expressing thoughts and feelings clearly. 3. Speaking up when your needs are not being met. 4. Asking for feedback from others and giving them quality feedback in return. 5. Influencing how others think and act. 6. Bringing conflicts to the surface and getting them resolved. 7. Collaborating with others as opposed to doing things by yourself. 8. Shifting gears when relationships are unproductive. With this component of the most comprehensive interpersonal skills training program available, you?ll help your participants understand how to bring out the best in their colleagues, customers, direct reports, and bosses.

The People Quotient (PQ) Scale

Silberman, Mel

Bring out the best in yourself, your colleagues, customers, direct reports, and bosses with PeopleSmart. The ten modules in this workbook lead you through numerous activities and exercises, both independently and in groups. These modules allow you to: 
<ul>
<li>assess skill levels for each of the eight PeopleSmart skills.</li> <li>select specific job-related situations in which to improve skills.</li> <li>practice and apply three ways to develop each skill.</li> <li>develop action plans to further practice each skill.</li> </ul>
You?ll gain a greater awareness of interpersonal strengths and weaknesses, inspiration to work on interpersonal fitness, and advice you can use to get started immediately.

PeopleSmart Participant Workbook

This is a set and includes ISBN: 9780787973544 The 60-Minute Active Training Series: How to Bring Out the Better Side of Difficult People, Leader's Guide and ISBN: 9780787973582 The 60-Minute Active Training Series: How to Bring Out the Better Side of Difficult People, Participant's Workbook.

60-Minute Training Series Set: How to Bring out the Better Side of Difficult People

Processes & Infrastructure

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