Business Communication

Business & Money

Carol Lehman

Debbie DuFrene

Skills

Thomson/South-Western

Table of Contents:1. Preparing Resumes and application letters2. preparing spoken and written messages3. delivering persuasive messages4. direct approach for routine messages in the US5. Negative news in the US: Indirectness6. Preparing Presentations for a US audience7. Intercultural Business Communication8. Grammar Review

Global Communication for Business: A Cultural Perspective

Michael Trammell

Thomson

<p>Virtual teams are an integral part of today's global business environment. Traditional face-to-face communication is frequently being replaced with technology mediated communication methods including phone, email, fax, synchronous chat programs, and videoconferencing. This book will help readers take control of the unique challenges that come with virtual teams. Virtual teams are often made up of members of various cultures with diverse communication styles. Men and women also tend to behave differently in virtual environments. Challenges occur in the forming, storming, naming, and performing phases of team development, and virtual teams must be able to cope effectively with those obstacles if they are to be successful and reach their potential. Team participants should be selected carefully for various personal characteristics that help assure success and trained in how to be effective virtual team members. This book is terrific at helping readers on setting up the various team strategies and how they can be implemented to improve effectiveness and satisfaction of virtual team members.</p>

Managing Virtual Teams (The Corporate Communication Collectioln)

Carol M. Lehman

Business Expert Press

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Books by Debbie DuFrene