COMMUNICATION...CONTEXTS

Reference

Janet Yerby

Nancy L. Buerkel-Rothfuss

Dan Millar

Pamela L Gray

Albert Lewis

Katrina Simmons

Mary Wise

Words, Language & Grammar

Kendall/Hunt Publishing

<p>Prepare your organization for a crisis before it strikes. The third edition of <i>Crisis Management and Communication</i> contains all the tools you ll need to manage and communicate effectively during a crisis. This practical, how-to manual has been updated with new examples, case studies and templates, and includes a discussion of social media in crisis communication. You ll learn: The different types of crises. How to assess the severity of a crisis. How to asses your organization's vulnerability. How to develop a crisis communication plan.</p>

Crisis Management and Communication: How to Gain and Maintain Control

Larry Smith

Business & Money

International Association of Business Communicators

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Books by Dan Millar