Innovations in Client Experience

McKay, Judith

Cartusciello, Yolanda

Dyson, Sally

Grady, Ken

Summerhayes, Julian

Carr, Kim

Slavin, Nathaniel

Bodensiek, Edwin

Burruss, Ryan

Poor, Stephen

Hamilton-Shaw, Helen

Business & Money

Globe Law And Business

<p>Although women comprise nearly half of all law students and incoming associates at law firms, and have done so for many years, they remain greatly outnumbered by men at senior levels. If nothing is done to change this trend, the percentage of women equity partners will remain under 20 percent for decades to come. Slow progress in gender equality at senior roles raises awkward questions for the industry - and highlights the challenges that women lawyers face when developing their careers. Indeed, at mid-career, when earnings peak, the top 10 percent of female lawyers earn more than $300,000 a year, while the top 10 percent of male lawyers earn more than $500,000. Coupled with this, the number of female equity partners at top US law firms has risen by only five percent in the last 12 years. Although women comprise 47 percent of associate ranks at law firms, female lawyers make up only 31 percent of those entering the equity partnership class. This book is for women, by women - to help female lawyers progress their careers in an industry still struggling with gender equality. Written by outstanding women lawyers in their respective fields, each contribution takes a personal and professional view of the legal sector, providing insight and analysis of issues as diverse as flexible working, portfolio careers, unconscious bias and the modern career trajectory. The book is split into four sections, and begins with the results of original research undertaken by ARK Group in early 2019. Surveying 100 women lawyers from across the globe, we asked women at all stages in their careers to open up about their experiences, from recruitment to retirement, and the challenges - and opportunities - that being female has brought. The results make for interesting, and perhaps surprising, reading.</p>

Career Development for Women Lawyers

Thomas, Katherine

Chamberlain, Rosalie

Khiara, Rachel

Brushfield, Rachel

Bosch, Bailey

Henry, Debbie Epstein

Frears, Joanne

Gillette, Patricia K.

Guimond, Christie

Harman Clark, Clare

Johnson-McKewan, Karen

Kabiri, Nika

Lester, Belinda

Loch, Pam

Eandi, Susan

Kurnatowska, Monica

Saltonstall Duncan Founder and President RainMaking Oasis LLC, Susan

Legal Education

The ABCs: Integrating Artificial, Business and Competitive Intelligence in the Modern Law Firm

Roberts, Jennifer

Kamien, David

Applebaum, Zena

Gediman, Mark

Cohan, Jeff

Wewe, Keith

Whiteside, Dave

DeCelle, Bernadette

<p>Pandemics bring the world to a standstill. All economies are based on confidence, yet during and after a pandemic, uncertainty and fear abound. The entire professional services sector the world over - which includes law firms, accounting firms, brokerages, consulting firms, etc. - are cash-based, people-centric, and relationship-driven businesses. The rapid changes to relationships - both professional and personal - caused by a pandemic are structural and deep. The definition of "business as usual" is altered, and all professional services providers need to adapt and change quickly to respond to the new ways that employees, clients, and everyone else will behave, communicate, buy, and use their services in the future. The speed at which information travels will not slow down.</p>

Business Development for a New Legal Ecosystem

Murray, Michelle

Freeman, David

MacDonagh, Catherine Alman

White,ian

Robertson, Bob

Juetten, Mary

Savarino, Julie

Hassay, Wayne

Innocenti, Natasha

Neitlich, Merry

Slavin, Nat

Bassli, Lucy

Norris, Keri

The Client Experience: How to Optimize Client Service and Deliver Value

McPherson, Douglas

Freeman, David H.

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