Praise for Leading in Times of Crisis "Building on the solid base of their book Head, Heart, and Guts, Dotlich, Cairo, and Rhinesmith lay out the ways to become the kind of leader needed to navigate through today's complexities and uncertainties. Leading in Times of Crisis is a necessary guidebook to survive and thrive in the global perfect storm." —John Naisbitt, author, Megatrends and Megatrends 2000 "The risks and opportunities that confront today's leader have never been greater. Leading in Times of Crisis provides unique and valuable insights, along with straightforward principles, that will help point the way in an increasingly diverse and rapidly changing environment." —Ken Frazier, president, global human health, Merck &amp; Co., Inc. "This book blends practical business solutions with useful insights about leading people.It should help anyone looking for new ideas to deal with the uncertainty and complexityfacing leaders everywhere today." —Mindy Grossman, CEO of HSN (formerly Home Shopping Network) "The main message of this provocative book is that leadership as we have known it ischanging rapidly and dramatically. Moreover, research shows that well over half of people in leadership positions fail. The challenge for leaders today is daunting. But a carefulreading of what Dotlich, Cairo, and Rhinesmith have to say from their extensive experiences will help to reduce significantly this troublesome failure rate." —W. Warner Burke, Edward Lee Thorndike Professor of Psychology and Education; chair, Department of Organization and Leadership, Teachers College, Columbia University "Research demonstrates that the #1 leadership competency in shortest supply is 'dealing with ambiguity and complexity.' Dotlich, Cairo, and Rhinesmith give you the real-world tools to actually do it. This book helps us to reach deep inside ourselves, our organizations, and our markets to achieve dynamic, sustainable success. Get this book to effectively navigate change, inside and out!" —Kevin Cashman, senior partner, Korn/Ferry Leadership &amp; Talent Consulting, and best-selling author, Leadership From the Inside Out

Leading in Times of Crisis: Navigating Through Complexity, Diversity and Uncertainty to Save Your Business

Business & Money

Dotlich, David L.

Cairo, Peter C.

Rhinesmith, Stephen H.

Management & Leadership

Jossey-Bass

Chances are, if you're a manager in most any organization today, coaching has become an integral part of your responsibilities. And there's no more effective approach to coaching than Action Coaching. Developed by the authors through their work with Levi Strauss, Colgate, Bank of America, Arthur Andersen and other leading companies, Action Coaching is the only coaching process that dramatically increases an individual's personal performance in direct correlation with established organizational goals. Here, Dotlich and Cairo share the same advice, techniques, and tools they've used to transform hundreds of managers and executives into first-rate coaches. Moreover, they clearly demonstrate how Action Coaching can be used as a strategy for achieving organizational goals by aligning personal improvement with a company's vision for the future.

Action Coaching: How to Leverage Individual Performance for Company Success

Written by David Dotlich and Peter Cairo-- two of the country's top executive coaches and educators-- Unnatural Leadership debunks the common notion of the natural leader as a flawless figure. The book describes the truth about being a real leader in a business environment turned upside down by e-commerce, diversity, security concerns, globalization, and matrix structures. Drawing on personal experience working with successful leaders in top-tier companies throughout the world, Dotlich and Cairo identify a style of leadership used by those who succeed in complicated business and people situations, a style that maximizes a leader's strengths and acknowledges weaknesses.

Unnatural Leadership: Going Against Intuition and Experience to Develop Ten New Leadership Instincts

Economics

This book reveals the three most important capabilities leaders must demonstrate today: the ability to set strategy, empathize with others, and take risks—all at the same time. In Head, Heart, and Guts, leadership experts David Dotlich, Peter Cairo, and Stephen Rhinesmith—who teach and coach CEOs and executive teams throughout the world—argue that to be successful in a complex, matrixed, fast-moving world, “whole” leaders must set strategy, develop trusting relationships with others, and consistently do the right thing based on personal values. “Partial” leaders, often the product of traditional executive programs, may be successful in the shortrun, but their companies lose over time. Filled with case studies of companies such as Bank of America, Johnson &amp; Johnson, Novartis, and UBS, Head, Heart, and Guts, lays out specific steps and actions for leaders who want to grow beyond their “leadership comfort zone” and an action plan for companies that want to move beyond tried-and-true leadership development in order to develop “whole” leaders throughout their leadership pipeline.

Head, Heart and Guts: How the World's Best Companies Develop Complete Leaders

If any of the following behaviors sound like you or someone you work with, beware! In Why CEOs Fail, David L. Dotlich and Peter C. Cairo describe the most common characteristics of derailed top executives and how you can avoid them: 
<ul>
<li>
Arrogance―you think that you're right, and everyone else is wrong.</li> <li>
Melodrama―you need to be the center of attention.</li> <li>
Volatility―you're subject to mood swings.</li> <li>
Excessive Caution―you're afraid to make decisions.</li> <li>
Habitual Distrust―you focus on the negatives.</li> <li>
Aloofness ―you're disengaged and disconnected.</li> <li>Mischievousness―you believe that rules are made to be broken.</li> <li>
Eccentricity―you try to be different just for the sake of it.</li> <li>
Passive Resistance―what you say is not what you really believe.</li> <li>
Perfectionism―you get the little things right and the big things wrong.</li> <li>
Eagerness to Please―you try to win the popularity contest.</li> </ul>

Why CEO's Fail: The 11 Behaviors That Can Derail Your Climb to the Top and How to Manage Them

Dotlich, PhD, David L.

Cairo, PhD, Peter C.

With the demands of technology, transparency, and constant connectedness, and calls for higher performance, leaders from the front line to the C-suite face complex dilemmas that cannot be easily denied or postponed. These perplexing, recurring issues are familiar to anyone in a leadership role today, including: <ul>
<li>How do I balance my functional or business unit goals with the needs of my peers and the whole company?</li> <li>How do I support and promote others while still advancing my own career?</li> <li>How do I emphasize teamwork and still reward the “stars”?</li> <li>Can I really devote enough time and energy to both family and work?</li> </ul>
These are not “problems” but paradoxes―situations in which there will never be a single correct solution―and while they make many leaders feel overwhelmed and challenged, this remarkable book provides help. The Unfinished Leader is a modern handbook for recognizing, facing, and inspiring others to expose the real issues that underlie paradoxes in modern organizations. Leaders must first recognize situations they will never be able to “solve” and understand how to confront the barriers―in their own heads and their organizations―that push them towards seeking ultimate solutions that don’t exist. Leading through complexity requires giving up the illusion of control, consistency, and closure, while embracing the reality of being permanently “unfinished.” Drawing from interviews with 100 CEOs and top leaders from a wide range of companies―such as Avon, Nike, Colgate, DeutschePost DHL, Johnson &amp; Johnson, PepsiCo, and many more― The Unfinished Leader provides the mindsets and tools to recognize contradictory requirements, understand competing demands, and still be able to take action. No one can find or even should look for perfect solutions to impossible situations. The Unfinished Leader will help leaders at all levels understand and excel at their true task: guiding themselves and their teams through ongoing paradoxes, reconciling competing outcomes, continually changing and adapting, and thereby building lasting success.

The Unfinished Leader: Balancing Contradictory Answers to Unsolvable Problems

Cowan, Cade

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