Every company wants to improve the way it does business, to produce goods and services more efficiently, and to increase profits. Nonprofit organizations are also concerned with efficiency, productivity, and with achieving the goals they set for themselves. Every manager understands that achieving these goals is part of his or her job. BUSINESS PROCESS MANAGEMENT (or BPM) is what they call these activities that companies perform in order to improve and adapt processes that will help improve the way they do business. In this balanced treatment of the field of business process change, Paul Harmon offers concepts, methods, and cases for all aspects and phases of successful business process improvement. Updated and added for this edition are coverage of business process management systems, business rules, enterprise architectures and frameworks (SCOR), and more content on Six Sigma and Lean--in addition to new coverage of performance metrics.

Business Process Change: A Guide for Business Managers and BPM and Six Sigma Professionals (The MK/OMG Press)

Computers & Technology

Harmon, Paul

Business Process Trends, Business Process

Games & Strategy Guides

Morgan Kaufmann

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Books by Business Process Trends, Business Process

See the best price to sell, buy, or rent books by Business Process Trends, Business Process. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Business Process Change: A Guide for Business Managers and BPM and Six Sigma Professionals (The MK/OMG Press)