With a lack of appropriate textbooks available for the new quality management courses now proliferating at business schools, this book fills a crucial need in this growing and changing market. The authors bring a unique blend of experience to the text, including academia, consulting in manufacturing and service industries, and a strong information technology background. The text achieves a balance of both managerial and statistical coverage, with an emphasis on processes and hands-on discussion of quality tools. Case studies and extensive examples complement the text.
The text is written for a "management-oriented" course that emphasizes the managerial aspects of quality; basic statistical tools for achieving quality are also covered. The other book by Ledolter and Burrill (Statistical Quality Control: Strategies and Tools for Continual Improvement, Wiley, 1999) can be used for an in-depth discussion of statistical tools.

Achieving Quality Through Continual Improvement (Spie Proceedings Series; 3261)

Business & Money

Ledolter, Johannes

Burrill, Claude

Management & Leadership

wiley

The text is written for technique oriented courses on quality like Introduction to Statistical Quality Control/Process Improvement that stress the use of statistical tools.In addition to the statistical tools, the text contains a section (Chapters 2-5) on non-statistical problem solving tools for quality improvement.
The main audience for this book are students in both undergraduate and graduate-level courses on Quality or Quality Control taught in Industrial Engineering programs, Statistics Departments and Schools of Business and Management.Other courses include: Applied Statistical Methods, Engineering Statistics, and Statistics for MBA or Executive MBA programs.This book is also appropriate for use in in-house company training courses on quality.

Statistical Quality Control: Strategies and Tools for Continual Improvement

See the best price to sell, buy, or rent books by Burrill, Claude. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Books by Burrill, Claude

See the best price to sell, buy, or rent books by Burrill, Claude. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Achieving Quality Through Continual Improvement (Spie Proceedings Series; 3261)

Statistical Quality Control: Strategies and Tools for Continual Improvement