Designing Systems and Processes for Managing Disputes is the first book of its kind that teaches students how to address situations where highly complex disputes--or series of disputes--are not well-served by existing systems. With clear focus on skill development, and challenging problems and exercises, the text provides numerous examples of complex disputes across a variety of venues. With a detailed Appendix to assist students with no prior dispute resolution experience, this casebook is appropriate for law school courses, as well as those taught in business or public policy schools. Flagship features of Designing Systems for the Effective Management of Conflict: Authors Rogers, Bordone, Sander, and McEwen are all renowned scholars in this area. Focus is on skill development for dispute systems designers. Challenging problems and exercises help students apply their learning. Numerous examples of complex disputes include: eBay, the child abuse claims tribunals, court-related mediation, intra-institutional disputes, and community and post-violence conflicts. Multi-disciplinary approach makes this course book appropriate for law, business or public policy school courses. Comprehensive Appendix assists students with no background in dispute resolution. Profiles of designers provide models for a career in professional dispute systems design work.

Designing Systems and Processes for Managing Disputes (Aspen Coursebook Series)

Rogers, Nancy H.

Bordone, Robert C.

Sander, Frank E.A.

McEwen, Craig A.

Legal Education

Wolters Kluwer/Law & Business

Designing Systems and Processes for Managing Disputes features a hands-on, interdisciplinary approach with wide-ranging practical applications. Seven real-life case studies and numerous examples have students designing and implementing a process for resolving and preventing disputes where traditional processes have failed. This is a must-read for students and practitioners alike. New to the Second Edition: <ul>
<li>A chapter-long focus on facilitation skills for designers</li> <li>The addition of a seventh central case study related to processes following the Trayvon Martin shooting in Sanford, Florida</li> <li>A new appendix with an overview of mediation for students who have not taken a prior course in mediation</li> <li>An interesting new story by a Brazilian judge who used Designing Systems and Processes for Managing Disputes to create new processes to resolve multiple cases, some pending over 20 years, arising from lands taken to create a new national park</li> <li>A new question focusing on the issues related to designing court-connected mediation programs</li> <li>Updates throughout all chapters and the appendix</li> </ul>
Professors and students will benefit from: <ul>
<li>Focus on skills development for dispute systems designers</li> <li>A multidisciplinary approach</li> <li>Biographies of designers, providing students with a sense of how to get into dispute systems design work</li> <li>An appendix assisting students who have no background in dispute resolution, with brief overviews of negotiation, mediation, and arbitration</li> <li>Problems and exercises to help students apply their learning</li> <li>Examples of complex disputes</li> <li>Featured disputes including eBay, a child abuse claims tribunals, court-related mediation, intra-institutional disputes, and community and post-violence conflicts</li> </ul>

Aspen Coursebook Series Designing Systems and Processes for Managing Disputes

Aspen Publishing

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