The Conditions of Participation (CoP) expect every agency to maintain an effective infection control program as part of its overall quality assessment and performance improvement efforts. An infection control program in homecare is also enforced by OSHA, CDC, and state and local laws. To maintain quality and compliance, it is crucial for every agency to implement such a program.
 Home Health Infection Control: A Manual for Compliance and Quality provides all of the information, forms, and tools that an agency needs to ensure it has a compliant infection control program. This updated manual is not just a narrative of what an agency needs to do; it provides customizable policies and procedures in order to create a compliant program that fits the agency's needs.
 In addition to infection control policies and procedures, this manual includes competency training for agency staff as well as training for patients, who have a direct role in preventing infection.
 This manual will provide:
 - Everything an agency needs to ensure it has a compliant infection control program - Competency training for staff - Patient/family education on infection: expected outcome of treatment, preventing the spread of infection to family members or caretakers, and avoiding overuse of antibiotics - Employee vaccination recommendations from the Infection Action Coalition - Vaccination recommendations specific to elders (tetanus, zoster, pneumonia) - Up-to-date CDC and OSHA guidance to ensure your program is current - Information on new infection control issues, including MRSA infections and wound vac procedures
 Table of Contents:
 Chapter 1: Purposes and Objectives Chapter 2: Policies and Procedures Chapter 3: Staff Education and Competency Chapter 4: Patient Education Chapter 5: Quality Improvement and Infection Control Chapter 6: Resources and References

Home Health Infection Control: A Manual for Compliance and Quality

HCPRO

Beacon Health

Elizabeth I. Gonzalez RN BSN

Medical Books

The easy way to train hospice volunteers, create a standardized training program, and comply with the revised Hospice Conditions of Participation.
The Centers for Medicare and Medicaid Services (CMS) require the use of volunteers in hospice and are very specific about the role they play. To meet these obligations, providers must have an effective volunteer program in place. Thoroughly tested and successfully implemented in a hospice setting, Hospice Volunteer Orientation: A Coordinator's Toolkit for Effective Training offers step-by-step educator instructions for developing a structured volunteer training program.
Learn how to:
- Train and retain qualified, motivated volunteers through standardized education - Meet cost-saving requirements - Document compliance, prepare for possible survey, and avoid citations - Manage risk by knowing what hospice surveyors will exam - Receive the most accurate Medicare payment
This toolkit includes:
- Trainer notes, slides, and handouts that comprise a complete orientation program for volunteers - Suggested resources and links to supplemental materials that allow trainers to modify and customize the training to suit their individual hospice needs - A participant competency assessment and module evaluations that comply with and satisfy the requirements for documentation of volunteer training and orientation - A participant self assessment that helps the trainer identify volunteers who might not be emotionally ready to contribute - Customizable forms, handouts, and slides on CD-ROM
Comprised of Seven Effective Modules:
- Introduction to Hospice - Death, Dying, and Grief - Spirituality - End-Of-Life Communication - Care and Comfort at End of Life - Hands-on Care - Bereavement - PLUS: Supplemental Materials

Hospice Volunteer Orientation: A Coordinator's Toolkit for Effective Training

Mary Lou Kopp MSN RN CHPN CNE

Medicine

The Homecare Administrator's Field Guide is the must-have resource for new and veteran homecare administrators. This book provides a strategic breakdown of the organizational structure of a homecare agency and explains the administrator's role in operations, human resources, financial management, and regulatory compliance.
Written by Beacon Health's homecare and hospice regulatory specialist Paula Long, RN, CHCE, this one-stop guide helps you save time by covering in a clear and concise way all of the duties and responsibilities of home health administrators.
This book will help you:
 - Comply with homecare regulations and Medicare reimbursement guidelines through easy-to-understand descriptions and analysis - Find the office staffing level that best fits your agency's needs - Save time and increase productivity with chapters exclusively devoted to supervising and training staff more efficiently - Increase referrals and generate business by implementing a management system that ensures quality and patient satisfaction - Develop financial savvy and confidence to effectively manage budget responsibilities
Table of Contents:
 - The Specialty That Is Home Health - Home Health Personnel Management - Management and Agency Structure - The Professional Advisory Committee - Quality Assessment and Performance Improvement - Policies and Procedures - The Regulatory Environment - The Survey - The Payment Environment - The OASIS Assessment - Finance and Budgeting - Lessons and Tips From the Trenches

The Home Care Administrators Field Guide

Paula Long RN CHCE

Nursing

HCPro

Make sure home health billing staff is well trainedHome health care billing is a complicated task. Are you sure that you are receiving all the payment you have earned? The How-to Guide to Home Health Billing is your comprehensive guide to implementing accurate, compliant, and competent billing practices at your agency. This book will help you to provide the best training possible to your billing staff and those who impact billing. You'll increase competence and confidence about billing requirements and practices.
This book will help you:
 - Provide effective training for all billing staff, whether new to billing, or new to the home care system; along with tips for other agency staff such as therapists and nurses, who impact the billing process, on collaborating to ensure billing accuracy. - Focus on red flag areas and understand the complicated relationship between billing and coding/OASIS assessments. - The guide will give you the practical 'nuts and bolts' education and information you need by taking difficult concepts and explaining them in an easy to understand way. - This step-by-step guide to billing not only covers Medicare, but also Medicaid and commercial insurance billing.
Table of Contents:
Home Health Billing Overview Types of Insurances Medicare part A and B PPS - Medicare Bundled Services Providing services in Medical Day Care
Home Health Benefit Eligibility Requirements Need to know for accurate verification
Billing Requirements Pre-billing check list Medicare Secondary
Clinical Documentation Requirements for Billing How clinical and billing interact Face to Face Requirement Verbal order RAP OASIS Data Submission Tracking of 485
Diagnosis Coding &amp; the Billing Process What billing needs to know about coding Validity, appropriateness, completeness of codes
Claim submission UB04 claim form 837I electronic claim
Mastering the FISS System Direct Data Entry Claim adjustments RTP Location Roster Billing Reports
Collection follow up Common claim Denials Claim Appeals Credit Balance Report
Working the Remittance Advise EFT PC Print
Medical Review ADR/CERT/RAC/ZPIC Compliance False Claims Act Levels of Appeals
Tools and Resources

The How-to Guide to Home Health Billing

Marylynne Maloney

Joan L. Usher BS RHIA COS-C ACE

Administration & Medicine Economics

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